S1000 Privacy Policy – How We Protect the Personal Information of Malaysian Users
This Privacy Policy explains the types of information s1000 collects, how it is used, how we protect it and your rights as a platform user. Please read this document before registering or using any of our services.
Last updated: January 2026. Any changes will be communicated via the platform.
1. Personal Information We Collect
S1000 collects various categories of information from users during registration, platform usage and financial transactions. This information is necessary for us to provide a secure, seamless and relevant experience to users in Malaysia.
Account and identity information
- Full name, date of birth and identification number (IC or passport) for identity verification purposes.
- Email address and phone number provided during registration and used for account-related communications.
- Local residential address in Malaysia where required for compliance purposes.
Payment and transaction information
- Bank account details or payment methods used for deposits and withdrawals in MYR, including bank name and masked account numbers.
- A record of all deposit and withdrawal transactions, including date, amount in MYR and transaction status.
Technical and usage information
- IP address, device type, operating system and browser version used to access the s1000 platform.
- Activity log data including pages visited, session duration and actions taken within the platform.
- Cookie data and similar tracking technologies as described in the following section.
2. How Is This Information Used?
Platform operations and security
- To verify user identity during registration and when required for withdrawals or sensitive account changes.
- To prevent fraud, duplicate accounts and activity that violates s1000's platform terms of use.
- To process MYR deposit and withdrawal transactions securely and accurately.
- To provide effective customer support when you reach out to our team.
Experience improvement and compliance
- To analyse platform usage patterns and improve navigation, load speed and the overall user interface.
- To send account-related notifications such as transaction confirmations, security alerts and important updates.
- Complying with applicable laws and regulations in Malaysia governing the operation of online entertainment platforms.
- Continuously assessing risk and ensuring platform security for all users.
3. Cookies and Tracking Technologies
S1000 uses cookies — small text files stored on your device — to improve your browsing experience and ensure the platform functions correctly. Cookies help us recognise you during an active session, remember your language preference and keep your login secure.
The s1000 platform uses several types of cookies. Session cookies are required to maintain your logged-in status while using the platform and are automatically deleted when you close your browser. Persistent cookies are stored for a longer period and help us recognise returning users.
In addition to cookies, s1000 uses standard tracking technologies such as pixels and server logs to monitor platform performance and identify technical issues that need to be addressed. Information collected through these methods is aggregated in nature and does not identify individual users except in the context of account security.
Most web browsers allow you to manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the s1000 platform and could prevent you from accessing some features.
4. Data Storage, Security and Third-Party Sharing
How your data is stored and protected
All s1000 user personal data is stored on SSL-encrypted servers. Access to personal data is restricted to authorised personnel only and is subject to strict internal controls.
Payment information such as bank details and MYR transaction records are stored in an environment that meets online payment industry security standards. Full bank account numbers are not retained in readable format once verification is complete.
User data is retained for as long as the account remains active, plus any additional period required by legal or internal audit obligations. Once an account is closed and the retention period has lapsed, personal data will be securely deleted or anonymised.
Third-party sharing
S1000 does not sell, rent or transfer users' personal data to third parties for advertising or marketing purposes. Your data belongs to you, and we do not use it for the benefit of outside parties.
However, there are limited circumstances in which data may be shared with trusted third parties:
- Payment processors and financial institutions required to complete your MYR deposit and withdrawal transactions.
- Technical service providers who assist us in operating the platform infrastructure, bound by strict confidentiality agreements.
- Government authorities or law enforcement agencies where required under applicable Malaysian law.
In all data-sharing situations, s1000 shares only the minimum information necessary for the stated purpose.
5. User Rights, Policy Changes and How to Contact Us
Your rights as an s1000 platform user
As a registered s1000 platform user, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal data we hold about you. Requests can be submitted by emailing our support team.
- Right to rectification: If any information in your account is inaccurate or outdated, you may request a correction through your account settings or by contacting support.
- Right to erasure: You may request the deletion of your personal data, subject to the conditions that your account has no active balance and there are no applicable legal data retention requirements.
- Right to object: You may object to any use of your data for purposes not stated in this policy by notifying us in writing.
Changes to this privacy policy
S1000 reserves the right to update or amend this privacy policy at any time. Any significant changes will be communicated via in-platform notifications or email to registered users before the changes take effect. Continued use of the platform after changes are published will be deemed acceptance of the updated policy.
How to contact our privacy team
If you have any questions, concerns or requests regarding this privacy policy or how s1000 handles your personal data, please contact us through the following channels:
Support email: [email protected]
We aim to respond to all privacy-related enquiries within a reasonable timeframe. Please clearly indicate that your enquiry relates to privacy or data protection so we can direct it to the appropriate team more promptly.
Useful links
Confident About How We Protect Your Data?
Register for an s1000 account with confidence — your personal data is protected, your MYR transactions are encrypted and your rights as a user are fully respected.